Plans & Resource Limits Matrix
Shaf offers transparent, predictable pricing tiers for growing businesses — from personal projects to high-volume enterprise campaigns.
For current pricing and to start a subscription, visit shaf.app/#pricing. The values below reflect the current plan capabilities as of Q4 2026.
Feature Comparison Matrix
| Feature | Starter | Pro | Enterprise |
| Monthly Click Events | 10,000 | 500,000 | Unlimited / Custom |
| Active Short Links | 1,000 | 50,000 | Unlimited |
| Branded Custom Domains | 1 | 5 | Unlimited |
| Team Seats | 1 (Personal) | 5 | Unlimited |
| Analytics Data Retention | 30 Days | 1 Year | Unlimited + Raw Exports |
| Smart Device & Geo Routing | ✅ | ✅ | ✅ |
| Password Protection & Expiry | ✅ | ✅ | ✅ |
| Custom Vector QR Codes | ✅ | ✅ | ✅ |
| UTM Builder | ✅ | ✅ | ✅ |
| Bulk CSV Import / Export | ✅ | ✅ | ✅ |
| Developer REST API | 120 req/min | 600 req/min | Custom (up to 10k/min) |
| Webhooks | 3 endpoints | 20 endpoints | Unlimited |
| Cloudflare AI Slug & OG | ✅ | ✅ | ✅ |
| SLA & Uptime Guarantee | Best Effort | 99.9% Edge SLA | 99.99% Edge SLA |
| Support Level | Community Forum | Priority Email | Dedicated Slack + TAM |
API Rate Limits Detail
| Plan | Requests per Minute | Requests per Day | Burst Window |
| Starter | 120 | 5,000 | 10 req / 1s |
| Pro | 600 | 50,000 | 50 req / 1s |
| Enterprise | Custom | Custom | Custom |
When the rate limit is exceeded, the API responds with
429 RATE_LIMITED and includes a Retry-After header. See Error Codes for retry guidance.Overages Policy
Click Overage Buffer
Traffic surges are buffered automatically to prevent live marketing campaigns from failing. Existing links continue to redirect during a grace period even after hitting 100% of the monthly click limit.
Link Quota Overage
New link creation via console and API is suspended when the active link quota is reached. Existing links are unaffected. Upgrade your plan or archive unused links to restore creation capacity.
Quota Notifications
Shaf sends automated alerts at 80% and 100% usage to your organization's notification email address. Subscribe to the
quota.warning webhook event for programmatic alerts.Enterprise Custom Limits
Enterprise plans are configured to match your specific traffic profile. Contact sales@shaf.app to discuss:
- Custom monthly click volumes
- Dedicated IP pools for branded domains
- Expanded API rate limits (up to 10,000 req/min)
- Geo-redundant data residency options
- SOC 2 compliance documentation
- Custom SLA terms and penalty clauses
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